FAQ

Pangreen Global is a Vietnam-based trading and export company supporting international buyers with product trading, specifications, quality coordination, packing, export documentation and shipment arrangements.

Our portfolio includes nuts, spices, coffee, rice, agricultural products, fresh produce, coconut products, eco-friendly products, handicrafts, textiles and other Vietnam-origin goods. Availability depends on season, specification and order volume.

Yes. Send us the product name, target specification, quantity, destination and any packing or certification requirements. We will review product availability and commercial feasibility before quoting.

In many cases, yes. Grade, size, moisture, processing method, packing and other parameters can be reviewed against supplier capability and the requirements of the destination market.

Samples can be arranged for many products. Sample availability, courier cost and preparation time depend on the product and requested specification.

Yes, where the product and supplier capability allow it. Share your artwork, packing format, unit weight, carton details and labeling requirements so we can review feasibility and cost.

Tell us your intended use, target market, required specification and price level. We can present available product forms and commercial options for your review.

Common Vietnam black pepper options include 500 GL and 550 GL grades, with FAQ or machine-cleaned specifications available depending on the order. Final density, moisture, admixture, packing and inspection requirements are confirmed in the quotation. View Black Pepper.

The GL figure refers to bulk density in grams per liter. A 550 GL grade has a higher bulk density than 500 GL, but the final commercial specification should also consider moisture, admixture, cleanliness, berry condition and other buyer requirements. View Black Pepper.

Pangreen Global can trade common Vietnam cashew kernel grades such as WW320 and other grades subject to availability and buyer specification. Kernel count, broken tolerance, moisture, packing and certification requirements are confirmed before order. View Cashew Nuts.

WW320 is a common cashew kernel grade referring to white whole kernels, generally around 300–320 kernels per pound. Final grade acceptance should follow the specification agreed in the quotation and contract. View Cashew Nuts.

The cassia range may include Split Cassia, Premium Thin Split, Pressed Cassia, Cigarette or Finger Cassia, Whole or Tube Cassia, Sticks, Round Cut, Square Cut, Broken Cassia and Branch Cut. Availability depends on grade, season and order requirements. View Cassia Cinnamon.

Ginger options include fresh washed ginger, frozen peeled ginger and dried sliced ginger. Turmeric options include fresh red turmeric, dried turmeric rhizome and turmeric powder, subject to current availability and the required specification. View Ginger & Turmeric.

For turmeric products, 4–5% curcumin indicates the target curcumin content range stated for the product. The final requirement, test method and supporting quality documents should be agreed for the specific order. View Ginger & Turmeric.

Macadamia offerings can include kernel grades and other commercial forms depending on crop availability, grade, packing and destination requirements. Send the target grade or specification for a firm quotation. View Macadamia Nuts.

Please provide the product, specification or grade, quantity, packing, destination port or delivery location, preferred Incoterm and any certification or documentation requirements.

MOQ varies by product, packing format and supplier. For export orders, container quantities are often the most efficient, but smaller trial quantities may be possible for selected products.

Yes. Multiple products can be reviewed under one inquiry. Whether they can be combined in one shipment depends on product compatibility, packing, customs requirements and logistics conditions.

Quotation validity is stated on the commercial offer. Agricultural and commodity prices can move quickly, so price and availability should be reconfirmed before order confirmation.

After specification, price, quantity, packing, Incoterm, payment terms and delivery schedule are agreed, the transaction is confirmed through the applicable sales contract, proforma invoice or purchase documentation.

Depending on the product and destination, quotations may be prepared on EXW, FOB, CFR or CIF terms. DDP or other delivery terms can be reviewed where commercially and operationally feasible.

The port of loading depends on the product origin, supplier location, container type, shipping line schedule and destination. The selected port will be confirmed in the quotation or shipping plan.

Yes, when the product requires temperature-controlled transport. Temperature, ventilation, packaging and container settings are confirmed according to the commodity and route before booking.

Transit time depends on the route, carrier, transshipment schedule, equipment availability and destination. We provide the available schedule at the booking or quotation stage.

Standard shipment documents may include the commercial invoice, packing list and transport document. Certificates of origin, phytosanitary certificates, fumigation certificates, health certificates or other documents are arranged when applicable to the product, destination and agreed order requirements.

A C/O can be arranged when the goods meet the applicable origin rules and documentary requirements. The appropriate form depends on the destination country, trade agreement and product origin.

Yes. Send us the required document list before order confirmation. We will check which documents can be issued by the exporter, supplier, competent authority or inspection body and identify any additional cost or lead time.

Payment terms are agreed for each transaction based on order value, buyer profile, product and contract conditions. Bank transfer and documentary credit may be considered depending on the deal.

Quality is checked against the agreed specification and order requirements. Where appropriate, inspection, laboratory testing or third-party inspection can be arranged before shipment.

Yes. Inspection by an independent company can be arranged when requested and agreed before shipment. Scope, timing and cost should be confirmed in advance.

Notify us promptly with the shipment reference, photos, inspection findings and supporting documents. Claims are reviewed against the agreed specification, contract terms and available evidence.

Commodity, freight and seasonal product prices may change. A confirmed quotation remains subject to its stated validity and the final order terms agreed between buyer and seller.